Job Description

Role Purpose

The Sales & Customer Executive will be responsible for managing customer relationships, handling sales enquiries, preparing quotations, and supporting business growth, especially for overseas customers.

This role acts as a key link between customers and internal teams (engineering, production, QA).

Key Responsibilities

Sales & Business Development

Handle sales enquiries, RFQs

,

and quotations for precision engineering components Follow up on quotations and convert opportunities into confirmed orders Identify and develop new customers, including overseas accounts Support management in expanding into new markets and industries Maintain accurate sales pipeline and reporting

Customer & Account Management

Act as the main point of contact for assigned customers Communicate clearly with customers on specifications, pricing, lead times, and delivery schedules Build long-term customer relationships and ensure repeat business Handle customer feedback, issues, and coordination for resolution

Internal Coordination

Liaise with engineering, production, QA, and logistics teams to ensure accurate quotation and smooth order fulfilment Ensure customer requirements (drawings, tolerances, materials) are properly understood internally Support order processing, documentation, and delivery coordination

Overseas Market Support

Communicate with overseas customers across different time zones Support export-related documentation and coordination Assist in overseas customer visits, video meetings, or trade exhibitions when required

Requirements

Diploma or Degree in Engineering, Business, or related field 3-5 years of experience in sales, customer service, or account management (engineering / manufacturing industry preferred) Ability to understand basic engineering drawings and technical specifications (training will be provided) Strong communication and interpersonal skills Comfortable working with customers, quotations, and deadlines Proficient in MS Excel, email, and basic CRM or ERP systems Experience handling overseas customers is an advantage

Preferred Traits

Detail-oriented and organised Customer-focused and responsive Willing to learn technical products Able to work independently and as part of a team Results-driven with a growth mindset

Salary & Benefits (Singapore)

Monthly salary: S$3,500 - S$6,000 (commensurate with experience) Performance bonus / commission based on sales results CPF contribution according to statutory requirements Training provided on products, processes, and technical knowledge Opportunities for overseas exposure and career growth
Job Type: Full-time

Pay: $3,500.00 - $6,000.00 per month

Work Location: In person