Job Description

At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list,
now
is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
What is a Sales Development Representative at Talkdesk?
As an SDR at Talkdesk, you will take ownership of generating pipeline and be responsible for approaching companies with 351 employees or less that are aligned to your region.
We are looking for a driven, motivated and ambitious individual, who is ready to kick start their career in sales. If you are not afraid to hunt out prospects, take ownership of your pipeline and drive forward our business offerings, then this is a great next step for you! Bring your passion for customer experience and join Talkdesk on our rocketship to success!
As a Commercial SDR at Talkdesk, you will...
Conduct daily cold-calling and online lead generation activities, to meet and exceed KPI's, as set by the Sales Development Manager, as well as managing inbound leads from prospective clients
Manage commercial prospects through the funnel from lead generation through to demos, with the ability to articulate value proposition, navigate objections and foster relationships
Work closely with the entire sales organisation to accelerate the sales cycle and to extend our reach into target commercial accounts
Need to be proficient using enterprise-grade sales CRMs, such as Salesforce.com
Fully-understand, articulate and sell all Talkdesk products & services
Work collaboratively with the Talkdesk Village, attending regular company meet-ups and events, to reach our common goal!
Develop and share best practices and experiences amongst peers
Be required to provide accurate forecasting
Be supporting up to 4 commercial AE's.
What we are looking for...
Based in Singapore remote, with the option to work with your team in an office environment
Someone who will adopt and embrace the Talkdesk mission and vision
Desire for continuous learning, improvement and overall career growth
Proven track record achieving measurable sales/ customer service targets in an sales environment
Comfortable spending the majority of the workday on the phone or presenting web-based demos to prospect contacts at all levels of the organisation (Analysts, Managers, Directors, VPs and C-level Executives)
Ability to build successful client relationships, be comfortable in a B2B sales environment and overcome blockers over the phone
Highly organised professional with a strong work ethic
Quick to scale up and onboard
Have a desire to succeed along with clear goals and objectives
We want to see how you are able to personalise your messaging. Talkdesk offers you the opportunity to break the mould by allowing you to be you in your approach to prospecting
What's next...
'If this sounds like the right opportunity for you, then we'd love to hear from you! Click on 'apply' to this job to send us your CV and cover letter.