Sales Engineer
Job Description
l Provide technical assistance to the sales force during sales calls
l Knowledge of strategic, conceptual, consultative selling, leading discussions with customers on a “Managed Service Model” or SaaS approaches
l Provide pre-sales technical support (“Hands on capabilities”- a must), managing customer demo’s and POC’s.
l Provide technical consulting & support during first time installation of new products together with AudioCodes partners and End Users
l Pre-sales technical interface to the channel/partner while nurturing and managing of technicalknowledge transfer to the partners.
l Analyze the technical fit of SIP solution against the prospects’ and customers’ requirements
l Deliver customer presentations and hands-on product demonstrations, hence deep product knowledge, and product setup knowledge is a requirement.
l Provide solutions & product training to customers, prospects, and Sales during the pre-sales phase.
l Lead RFP’s/RFI technical responses
l Provide technical assistance to marketing for regional events (e.g. seminars, road shows etc.)
l Supervise and manage interoperability tests for systems being the interface between the customer /carrier and PM + BL
l Leading Proof of Concept activities in the region
Requirements:
Education:
Engineering or university Diploma in Telecommunications, Electrical Engineering or Computer Science or similar education
Work experience: 5 years’ professional experience in a VOIP related field. Specialized Skills and Knowledge: l UC/UCaaS + PBX/IP-PBX experience (MSFT, Zoom and or Cisco equivalent) l Extensive knowledge of fixed line telecommunication systems l Basic knowledge of LAN/WAN communication systems Hand-on capabilities l Strong SIP protocol experience l Knowledge of Microsoft Teams Enterprise Voice – An Advantage l Knowledge of Contact Center solutions (Genesys, ININ, Avaya or others) – An Advantage l Willingness to travel throughout APAC when needed l Fluent in in EnglishPersonal capabilities: l Understanding of the technical component in the sales process l Team Player l Technical leadership l Enjoys interaction with customers and partners l Experienced in acquiring and engaging with new customers and prospects, engaged in consulting and becoming a trusted advisor. l Good presentation skills l Regular travel to visit the customers and partners throughout the region
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Job Detail
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Job IdJD953324
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned