Job Description

This role will be managing a portfolio of established customer accounts; maintain existing business levels through regular contact and selling of products and value added services such as Engineering Service, calibration and asset rental; identify growth opportunities both within the portfolio and from outside of portfolio and develop these customers in order to drive the required sales growth for your Territory. Manage all commercial decisions with these customer accounts in collaboration with the Sales Manager through skilful negotiation and influencing. To develop a local business plan that optimises sales performance and feeds into the national forecasting process.

KEY RESPONSIBILITIES

• Lead management; to generate and qualify sales lead opportunities to drive profitable sales growth

• Proactively promote various service offers to existing and new customers on service level agreement, post commissioning training and implementation.

• Candidate with prior knowledge and technical sales experience has advantage

• Able to drive initiative and steer service sales activities with minimum supervision and guidance.

• Proven track record in B2B service sales responsibility for frontline service sales activities and commercial negotiations

• Experience as a key account service manager or other similar previous responsibilities will be considered a plus

• Customer qualification; to identify sales opportunities within Portfolio, ensuring that the largest opportunities for growth are prioritised accordingly

• Calls and visits; deliver sales, leads, margin growth, insights and contact acquisition through telephone conversations and face to face visits.

• Quotations and discount investment; demonstrate strong commercial awareness, ensuring that sales targets and business needs are aligned with customer expectations

• Use of initiative to identify and develop opportunities with companies not currently on the database

• Travel to customer sites to perform product support services

• Implement and lead continuous service sales improvement initiatives

• Develop teamwork and build rapport with remote service support and field service teams in SG.

• Prefer candidate with experience in MRO & Service industry.

REQUIREMENTS:

\xc2\xb7 Candidate with degree in engineering and minimum 3 years\' sales experience in industrial environment (Oil & Gas/ Maritime experience will be an advantage)

\xc2\xb7 Proactive and driven in all aspects of work and be able to operate without daily supervision

\xc2\xb7 Target-driven and competitive by nature

\xc2\xb7 Highly motivated with probing tenacity to achieve and exceed objectives

\xc2\xb7 Naturally strong interpersonal skills forming and maintaining positive relationship at all levels

\xc2\xb7 Proven ability in delivering a great customer experience

\xc2\xb7 Effective negotiator and influencer with outstanding written and verbal communication skills

\xc2\xb7 Ability to simply and concisely communicate complex solutions

\xc2\xb7 Disciplined analytical approach to problem solving

\xc2\xb7 Seizes on opportunities to create a high performing culture

\xc2\xb7 Shows a desire to continuously learn and develop

\xc2\xb7 Takes ownership and is confident to take risks and learn from them

\xc2\xb7 Strong planning, prioritisation and time management skills

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RS Group