Job Description

The Sales Executive is responsible for promoting the hotel and, where applicable, other properties within the chain in their designated area or region.

Key Responsibilities

Promote the hotel and, where applicable, other chain properties within the assigned area or region Achieve hotel budget and individual KPIs, including room targets, meeting room targets, ADR, and occupancy Conduct strategic visits to former, existing, and potential clients, focusing on securing commercial contracts Analyze and forecast business volume considering hotel occupancy, holidays, weather, events, and local activities Define guest requirements and ensure offered services align with client expectations Maintain and update company, client, and contact information in the Anais PMS Gather and share competitor insights with superiors and team members Negotiate rates with clients, formalize proposals in writing, and provide exemplary after-sales service Conduct site inspections and maintain professional client engagement to ensure satisfaction Support team goals, demonstrate adaptability, and contribute to the hotel's competitive success

Requirements:

Bachelor's Degree or Diploma in Hospitality Management or related field preferred Minimum 2 years of sales experience in the same capacity Proven ability to build relationships and find new business: prospecting, networking, site inspections, and sales calls Excellent verbal and written communication skills and strong attention to detail Keep abreast of industry trends and share information with all staff Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously Proactive mindset to anticipate and support changes in our business Conformity to the highest standards of personal integrity and ethical behavior * Exceptional customer service abilities