Are you an outgoing individual that is seeking an opportunity in sales and customer success and most importantly a job with progression to fulfil your long-term career goals? If that's you, you will be a great fit for our company.
With six brands under our belt, open the door to opportunities for your career growth! Manna Pot Catering functions as a high performing and energetic team, filled with zeal and excitement. We create a workplace you love, & not just another ordinary workday! You will play a pivotal role in delivering the human experience to our clients, through excellent communication and customer service. If you are full of passion and are looking for a platform to unleash your potential, we are waiting for you to join us at Manna Pot Catering!
Company Overview
Founded in 2002, Manna Pot Catering is a one-stop event solution providing halal catering services and serving up a diverse range of food from local delights to contemporary canapes. We specialize in weddings, corporate events and private celebrations. Our sister companies include Divine Artisan - an artisanal bakery providing signature bakes and pastries, Flora Artisan - a floral and styling company, Manna Weddings - a wedding planner, providing a wide array of services to make your event perfect!
Job Responsibilities
Ability to work with minimal supervision in a fast-paced environment
Perform and secure sales leads and business opportunities to increase catering sales
Manage sales enquiries, sales calls, site visits and cold calling to generate potential business leads
To understand fully, catering menu selections and promotions to make appropriate recommendations and offer advice to meet client's needs for the event
To develop & foster close and positive rapport with the clients and to create an overall memorable experience for clients
Prepare sales quotations, proposals and catering confirmations prior to deadline.
Coordination of the booking of catering events and manage key events
Meet monthly sales targets and KPIs
Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary
Liaise and coordinate with Kitchen and Operations Departments and ensure timely delivery for all orders
Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.
Job Requirements
Driven and possess excellent customer service to interact well with clients
Strong analytical, communication and interpersonal skills to communicate across levels
Strong team player with the ability to build rapport and maintain collaborative working relationships
Knowledge of Microsoft Office is mandatory
Meticulous with an eye for details
Passionate about F&B industry
At least 1 Year(s) of working experience in sales in any of the related field - Catering Food & Beverage / Restaurant / Wedding
Experience in F&B sales preferred and considered an advantage
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
Job Type: Full-time
Pay: $3,000.00 - $3,500.00 per month
Benefits:
Employee discount
Food provided
Professional development
Schedule:
Day shift
Weekend availability
Supplemental Pay:
13th month salary
Performance bonus
Experience:
Sales: 1 year (Required)
Willingness to travel:
100% (Required)
Work Location: In person
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