Job Description

Job Responsibilities

Develop and maintain strong relationships with assigned key accounts in the food service and bakery sectors to ensure customer satisfaction and retention. Identify opportunities for upselling and cross-selling products to existing clients, driving revenue growth and expanding market share. Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service. Stay informed about industry trends, competitor activities, and customer preferences to effectively position our products in the market. Collaborate with the sales team to create account plans, set sales targets, and develop strategies to achieve them. Maintain a deep understanding of our product offerings and effectively communicate their benefits to clients. Work closely with procurement, sales support and logistics teams to ensure timely delivery and fulfilment of customer orders. Prepare regular sales reports and forecasts, analyzing data to track performance and identify areas for improvement.

Prerequisites

Minimum 5 years of proven work experience in sales or account management in the food service or bakery industry. Proven track record of managing key accounts and achieving sales targets. Diploma in Business Management, Marketing, or a related field. Strong interpersonal, communication and negotiation skills. Strong problem-solving skills and attention to detail. Ability to effectively manage multiple priorities and thrive in a fast-paced environment. Ability to work independently and collaboratively in a team environment. * Proficiency in CRM software and Microsoft Office Suite.