Job Description

Tasks/Responsibilities:

• Support the Vice President Commercial in the day-to-day administration
• Support the Global Sales Offices (GSOs), Gloabl Sales Agents (GSAs), Group Director PR and Corporate Marketing Team in day-to-day management and administration
• Manage all telephone reservations, queries and issues in a professional and timely manner
• Produce sales and market statistics for the Sales Team from various reports such as Hotel IQ, Salesforce, etc.
• Collate sales monthly reports from GSOs, GSAs and Hotel Sales
• Coordinate and liaise with GSO and GSA expense submission with Accounts Department
• Weekly Reports compilation for Sales & PR
• Assist the GSOs and GSAs in the production of Sales presentations, fact sheets, distribution of EDMs and sales promotions, client giveaways
• Assist the Corporate Marketing Team with reporting, invoice handling, marketing collateral support
• Assist in compiling research and feedback on changing market travel trends, statistics, new business source, competition
• Assist with ad-hoc Sales & Marketing projects

• Tertiary education and with at least 3 years of experience in related field
• Experience in hotel industry preferred
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Strong written, verbal and interpersonal communication skills.
• Excellent organization skills with attention to detail
• Ability to multi-task and prioritize under pressure with minimal supervision and in navigating ambiguity.