Job Description

The Operations Executive works closely with the F&B Manager/Director to perform office administrative functions and operation service tasks for all F&B Department and ensures that al The Operations Executive works closely with the F&B Manager/Director to perform office administrative functions and operation service tasks for all F&B Department and ensures that all SOP standards are met. To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc, and ensure they are in good condition for the F&B operations team and guests to use. Transmits any orders or decisions taken by the F&B Manager promptly to team members as per instructions such as executing all in-house and third-party outlets' promotions or corporate initiatives. Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports. Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up Take care of F&B services and provide relevant correspondence to guest queries Be familiar with Food and Beverage Operation functionality and another related task Performs related duties and projects as assigned by the F&B Manager Participate and assist F&B Manager in all meetings relevant to the department To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, and renewals. To monitor and take corrective action to reduce waste, misuse, and breakage Work with procurement for Restaurants and Banquet Operations on all operations related item And other duties as assigned by the Management Team Monthly outlet Win/Lose account analysis Support in reporting and dashboard building. Provide accurate and timely reporting to Sales Management/Team. Providing support to Sales Team on queries and requests. Deployment of marketing campaign assets, including but not limited to emailers, website updates, collateral management, etc. Job Requirement Excellent interpersonal and communication skills & ability to work in a team and under pressure At least 2-3 years of experience in F&B Operations will be an added advantage WSQ Follow Food & Beverage Safety and Hygiene Policies Other existing and/or new Workforce Skills Qualifications (WSQ) Willing to perform shift duties (including weekends and public holidays) whenever there is key events