Job Description

Job Summary

We are seeking a proactive and organized

Sales & Operations Executive

to manage customer interactions, support sales activities, and ensure smooth day-to-day business operations. This role involves handling customer enquiries, preparing quotations, issuing invoices, coordinating work assignments, and supporting the sales team in achieving business targets.

Key Responsibilities

Sales & Customer Service

Answer and respond to customer calls, emails, and enquiries promptly and professionally. Prepare and send quotations to clients based on project requirements. Follow up with clients on quotations, outstanding proposals, and ongoing projects. Assist the sales team in identifying potential business opportunities and building customer relationships.

Operations & Coordination

Assign and coordinate daily work tasks with internal teams and subcontractors. Organize day-to-day operations to ensure timely delivery of products and services. Liaise with suppliers and vendors where necessary to support project and operational needs. Maintain records of orders, deliveries, and customer feedback.

Administrative & Finance Support

Issue invoices and track payments from customers. Maintain accurate records of sales, quotations, and invoices in the system. Support management with reports on sales performance, operational activities, and customer satisfaction.

Requirements

Diploma / Degree in Construction related, Business Administration, Sales, or related field (or relevant work experience). Minimum 1-3 years of experience in sales support, customer service, or operations coordination. Strong communication and interpersonal skills. Proficient in MS Office (Word, Excel, PowerPoint) and basic accounting/invoicing software. Well-organized, detail-oriented, and able to multitask in a fast-paced environment. Customer-focused with a positive and proactive attitude.

Working Conditions

Office-based role with occasional site coordination if required. * Regular office hours; may require flexibility depending on business needs.