Job Description

Our Team Mighty Jaxx is a unique future culture company that creates quality products across multiple
categories such as art collectibles and lifestyle items, bridging the physical & digital world by
powering it with technology. Since our inception in 2012, we have produced over 1,000 designs
in collaboration with world-renowned artists and global entertainment brands like Hasbro,
Sesame Workshop, Toei Animation and Warner Bros, delivering 5 million units of tech enabled
collectibles to collectors in over 60 countries in 2020 alone. We are proud to be an equal opportunity employer with a diverse, inclusive work environment
and encourage our employees to bring their true fun-loving and high-energy selves to the
workplace. With big, vibrant dreams and a culture of high performance in our workplace, you will
always be engaged, empowered and feel positively challenged. At Mighty Jaxx, we always extend our full support to the team to help them reach their full
potential personally and professionally. If you love keeping up with the latest trends across
different sub-cultures, love technology and are ready to embrace your creativity, we love to have
you join us in creating the most unique experiences, products and content for our collectors! The Job

As our Sales Operations Manager / Assistant Manager, you will be responsible for assisting our
Senior Sales Operations Manager in developing and implementing smooth, effective sales
processes to enable growth across the organization. In this role, you will be challenged to solve
complex operational problems to help our internal teams work more efficiently and effectively.
Your main tasks include overseeing all inbound and outbound invoicing and shipments, ensuring
accurate data administration in our ERP, partnering with relevant departments to optimize
processes and technological efficiency, as well as taking charge of sales forecasting and
reporting.

Responsibilities

• Own the end-to-end process of tracking sales funnel and operational metrics, delivering

regular insights to the business

• Define and deliver techniques to improve the funnel performance for sales management
• Initiate and implement sales process improvements, measurements, tracking and

analytics to enable the enable the team to work smarter

• Conduct regular check-ins with Sales Managers and other relevant functions e.g.

Account Management, Licensing etc. who contribute to opportunity development to
determine how sales opportunities are tracking against plan and identify problems for
internal review and problem-solving

• Work closely with other departments to improve overall effectiveness and efficiency:-
• Production: Provide accurate forecasts and keep track of project timelines
• Logistic: Liaise and ensure all fulfillments are prompt and smooth
• Marketing: Collaborate to develop attractive sales kits and product materials
• Product: Work closely on roadmaps and calendar releases with the objective to

increase revenue and profitability

• Create the best-in-class on/off-boarding processes for all B2B clients
• Prepare useful and comprehensive Sales reports that are aligned to the Key

Performance Indicators Requirements

• Minimally a Diploma or Degree in Marketing, Finance, Economics or Business
• A minimum of 4 years of working experience in Sales Operations / Sales Admin function
• Experience in leading a team will be advantageous
• Experience in Sales data analysis, manipulation and reporting
• Strong commercial acumen and analytic & planning skills
• Possess good leadership, training and team skills
• Excellent organizational, time management and communication skills
• Strong ability to build and maintain professional relationship at all levels
• A self-starter and able to work in a fast-paced environment independently and within a

team

• Fluent in English both verbal and written
• Well-versed in Microsoft programs particularly Excel
• Experience in Microsoft Dynamics 365 will be advantageous

To apply, please send an updated copy of your resume to HR@mightyjaxx.com