Job Description

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn\'t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What will you do:

Objective of the role: to build up very strong relationship and secure partnerships with various tourism organizations (TOs), e.g. Singapore Tourism Board, Hong Kong Tourism Board, Tourism Australia, Japan National Tourism Organization \xe2\x80\xa6 etc.

Main types of partnerships are co-marketing campaigns run by Klook to jointly promote the destinations of the TOs mainly through digital channels (SEM, display ads, social, KOLs, affiliate marketing, blogs, discount promotions \xe2\x80\xa6etc).

Core duties include all steps in the selling cycle:

Identify leads and establish contact with potential partners

Build rapport, understand partners, and identify opportunities for partnership

Research about partners and prepare for pitching materials

Pitch in person or through emails/ calls

Tirelessly follow up and handle objections till deals are closed

Work with internal teams to ensure high quality execution of partnership programs

Results reporting for partners

Market intelligence: From different sources of information, keep track of anything that may affect our partners and quickly identify opportunities or threats.

Networking: Join various business events to build up your own network of people who may help you in your job.

Influence internal teams to support our partnership effort. Collaborate with internal teams to make sure partnership programs are beneficial to them and are carried out in the most efficient way.

Internal stake-holder management: Work closely with other teams in Klook to get their buy-in and support for the partnerships with TOs.

Negotiation: Negotiate with partners to maximize Klook\'s interests while maintaining a strong relationship with partners.

Thought leadership: Develop a strong understanding of the industry and an independent view of key issues concerning our partners. Be able to educate and influence them. Build up their trust in our professionalism.

Public speaking: Speak at various events on behalf of Klook.

What is required from you:

6 years work experience, with minimum 3 years in selling, account management, and business development.

Fluent in English and Mandarin. Cantonese is a plus.

Strong understanding of digital marketing.

Highly confident, driven and proactive individual who is hungry to close deals and achieve sales target.

Experience in the travel industry, especially in/with TOs and OTAs are preferred but not required.

Strong communicator in both written and verbal form.

Mature and able to carry business conversation with senior management on the partner side.

Global-minded and comfortable working with people from different cultural backgrounds

A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude and not afraid of new challenges.

Willing to travel (~25%)

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We\'re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (\xe2\x80\x9cAgency\xe2\x80\x9d). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook\'s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Klook