quotations, order processing, logistics coordination, and project tracking
. This role requires
strong administrative skills, attention to detail, and the ability to multitask in a fast-paced sales and project environment
. You will work closely with
internal teams
to ensure seamless execution of sales orders and project timelines.
Characteristics:
Organized & Detail-Oriented
- Ensures accuracy in all sales and project documentation.
Proactive & Problem-Solving
- Anticipates issues and provides solutions.
Team Player
- Works closely with executives and internal teams.
Deal-Driven
- Manages
quotations, sample requests, and order fulfillment
to ensure seamless project execution and timely material supply.
Primary Responsibilities
1. Sales & Administrative Support
Prepare and process
quotations, invoices, purchase orders, and contracts
.
Maintain
accurate records of client orders, project status, and sales reports
.
Ensure all
pricing, payment terms, and agreements
are correctly documented.
2. Project Coordination & Execution
Work with
Sales & Project Executives, logistics and supply team
to manage
project schedules and material delivery timelines
.
Liaise with
logistics, supply, and finance teams
to ensure
smooth order fulfilment
.
Track and follow up on
pending projects, orders, and
client requirements
.
3. Client & Supplier Communication
Support Sales & Project Executives
by assisting with internal updates and documentation for client inquiries regarding orders, material viewings, photo taking, samples, and deliveries. Executives will handle direct client communication for inquiries and project updates.
Work closely with logistics and supply team
to track and manage material procurement and supply schedules, ensuring seamless coordination with
Sales & Project Executives
.
Assist Sales & Project Executives
by consolidating internal updates from logistics and supply teams to ensure accurate project tracking and timely execution.
4. System & Documentation Management
Update and manage
CRM (HubSpot) and ERP (Microsoft Navision)
for
client data, quotations, and sales transactions
.
Ensure all documentation is
accurate, organized, and easily accessible
.
5. Internal Collaboration & Communication
Prioritize
email for formal communication
while using
MS Teams (internal only) and WhatsApp
for quick updates.
Work closely with
Sales & Project Executives
to streamline coordination between
designers, contractors, and logistics and supply team
.
Provide weekly updates to the
Sales & Project Manager
on sales and project tracking.
Key Requirements
1. Experience & Qualifications
Minimum
2 years of experience
in
sales coordination, project administration, or logistics support
.
Diploma in
Business Administration, Sales, Logistics, or a related field
is preferred.
Prior experience in the
construction, interior design, or material supply industry
is an advantage.
2. Skills & Competencies
Detail-Oriented & Highly Organized
- Able to
manage multiple orders and projects efficiently
.
Tech-Savvy
- Proficient in
ERP (Microsoft Navision), CRM (HubSpot), and MS Office
.
Strong Communication Skills
- Ability to coordinate effectively with
internal teams, suppliers, and clients
.
*
Problem-Solving & Initiative
- Proactively resolves project or order-related issues.
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