Job Description

Responsibilities:

• Customer Relationship Management (\xe5\xae\xa2\xe6\x88\xb7\xe5\x85\xb3\xe7\xb3\xbb\xe7\xae\xa1\xe7\x90\x86):

• Address customer inquiries regarding property usage, amenities, and pricing.
• Tailor recommendations to individual customer needs and preferences.
• Follow up on leads and referrals.
• Monitor customer satisfaction and identify upselling opportunities.
• Ensure timely contract processing and minimize rescissions.
• Sales Presentations (\xe9\x94\x80\xe5\x94\xae\xe6\xbc\x94\xe7\xa4\xba):

• Conduct personalized sales presentations, building rapport and trust.
• Showcase properties and features, highlighting benefits and value.
• Recommend appropriate packages based on customer needs.
• Guide customers through the sales contract process.
• Continuously improve sales skills through training and feedback.
• Business Transactions (\xe4\xba\xa4\xe6\x98\x93\xe6\x96\x87\xe4\xbb\xb6\xe7\xae\xa1\xe7\x90\x86):

• Ensure accurate and complete sales documentation.
• Review contracts, loan applications, and financial documents.
• Collaborate with management to minimize cancellations and ensure timely closings.
• Promote additional sales and upgrades to existing members.
• Team Contribution (\xe5\x9b\xa2\xe9\x98\x9f\xe8\xb4\xa1\xe7\x8c\xae):

• Participate in team meetings, training sessions, and appointments.
• Stay informed about current events and local information.
• Adhere to sales and marketing regulations.
• Assist in mentoring and training other team members.
• Perform additional duties as assigned.

Requirements

• Minimum GCE \xe2\x80\x98O\xe2\x80\x99 level
• Experience in customer service, hospitality, high net worth client management

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843

The GMP Group