Job Description

Work Flexibility: Field-based

Role Summary:

This role is responsible to support the Sales Manager by aligning to the leadership and direction for the Joint Replacement division in Singapore with Stryker International Franchise strategy, to support the growth objectives and provide levels of service and professionalism consistent with the company's global standards.

This role is also responsible for the execution of sales strategies & plans in assigned product line, considering both long-and-short term objectives in Singapore.

What You Will Be Doing:

Sales

• Manage & implement local sales strategies & execution in line with country objectives
• Responsible to provide monthly sales forecast, meeting sales targets and case attendance/support for the assigned product portfolio and sales territory
• Identify untapped business opportunities, formulates account strategies & ensure effective implementation of territory action plans
• Build trust and credibility with customers
• Provide regular market/competitor updates, sharing findings about market trends
• Coordinate payment collection in line with company SOP
• Prompt complaints handling adhering to company SOP
• Aid with customers' enquiries and provide quotation as needed
• Forecast stock requirement based on the market feedback and quotation participated
• Assist in overseeing sales territory not within coverage if/when the need arise
• Periodically prepare sales performance analyses in sales results, forecast, critical issues as needed
• Ensure compliance to the company's policies, codes and local laws

• Work closely with Product Managers on executing new product launches, obsolescence and recalls partnering with RAQA
• Collaborate with Marketing team on understanding Singapore market needs
• Support Marketing initiatives including trade shows (exhibition) and other key events and promotions such as workshops, company receptions etc.
• Conduct regular product in-service and product presentation to the customers
• Management of HCP interactions ensuring compliance is adhered.
• Ensure training records are kept & logged within the QMS
• Provide feedback on local LSO training opportunities for junior surgeons

• Uphold the compliance culture and philosophy of the company by ensuring the business is kept abreast and aligned to the highest code of ethics not limited to ADVAMED.

• Degree in Business, Biomedical Engineering or other related Science fields
• 1 to 2 years of medical device sales experience, preferably in Orthopaedics portfolio (candidates with more experience will be considered for Senior Sales Specialist)
• Knowledge of Implants, Joint Replacement products is a distinct advantage
• Excellent interpersonal and communication skills
• Goals and results driven in an individual and team capacity