Pro-actively provide first line support to a designated customer base.
Strengthen our customer relationships be providing first class service to all enquiries
Bring added value to the team through a consultative approach with our customers and identifying opportunities to upgrade their solutions.
Create propositions, quotations, and support with customer negotiations in order to close deals using company strategy and management guidelines.
Register and update sales information such as leads, contact information or opportunities in business systems (CRM, ERP)
Handle customer calls and email requests and send sales information to customers (e.g. lead times, product descriptions)
Monitor generic email inboxes for customer requests.
Manage and monitor order processing, including acknowledgement of receipt of orders and registering orders within our systems (CRM, ERP) whilst ensuring that all information is entered is accurate for timely reporting.
Communicate with the customer on the order handling process and status Support Reporting.
Support with marketing activities when required and collate relevant market information and register it with our business systems.
Requirements
GCE O Levels and above, or minimum 2 years experience in Sales Coordination role
Experience with ERP system and Microsoft Dynamics CRM would be an added advantage
Those looking for a head start in the marine industry are welcome to apply
Responsive via calls and emails, with good communication skills to engage with different ranks of internal/external stakeholders
Proactive, and has a keen eye for details
Solution-oriented with problem solving skills
Ability to meet tight timelines due to vessel schedules
Ability to work independently, and as part of a team
Good command of English, verbal and written
Training will be provided to take on the appointed responsibilities
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623