Job Description

Sales Support Coordinator Basic salary of $2600 to $3000 plus attractive sales commission package. Essential Duties and Responsibilities * Handle customer inquiries and prepare sales quotation Sales Support Coordinator Basic salary of $2600 to $3000 plus attractive sales commission package. Essential Duties and Responsibilities Handle customer inquiries and prepare sales quotation Monitor open quotations and prepare weekly report for the sales person to follow-up Achieve sales target assigned to sales person and identify gaps to increase sales volume Compile daily sales leads and delegate to sales person Perform cold call and schedule sales appointment Create and process sales orders in a timely manner and process requests for rush orders Monitor and review pending orders with status follow-up and communicate closely with customers on updates Establish communication with internal team on order fulfilment and delivery arrangement Manage customer's feedback effectively and provide solutions on problem-solving Proactive engagement in maintaining excellent rapport with customers Monitor performance indicators and manage sales tracking tools with report compilation Record sales trends and work with sales person to develop sales plan & strategies Email marketing materials and prepare sales kit Prepare sales meeting agenda Minimum Education and Experience Requirements Minimum Diploma holder with 2 years working experience At least one year of customer service experience preferred Chemistry/Chemical Engineering or science-related background preferred Knowledge, Skills & Personality Requirements Ability to communicate effectively using proper grammar in both written and verbal communications Clear, easily understood telephone voice required Resourceful, meticulous, customer-focused, enthusiastic, self-motivated and able to work independently Proficient with MS Office Experience with SAP B1 system will be an added advantage Passionate with good performance in active sales High level of detailed-oriented skills to support the review of contracts and quotes for completeness and accuracy