Job Description

We're Australia’s leading telecommunications and technology company. And, with a presence in more than 20 countries, we’re creating a global footprint – which for you, that means incredible work opportunities and experiences to develop and grow your career. At Telstra, we are proud of our strong commitment to the promotion of diversity and inclusion. As a Sales Team Manager, you will provide strategic leadership to a team of customer managers and sales specialists to help identify and develop digital sales opportunities across your portfolio. You leverage your exceptional knowledge of Telstra’s products, services and solutions with your digital sales leadership to ensure your team has the right level of skills, knowledge and customer engagement required to deliver on sales, revenue and customer relationship (e.g., NPS) targets. Your leadership, coaching and strategic sales skills are what make you successful in this role, and directly impact the growth of Telstra’s revenue. Key Responsibilities In this role, you will combine your vast sales experience and excellent people leadership skills with a passion for developing customer relationships to deliver the following responsibilities:

• Lead the development and implementation of segment/portfolio specific sales strategies, including undertaking pipeline management and forecasting activities to achieve sales revenue growth; translating this into sales targets, productivity plans and roadmaps for the team to execute.
• Make a strong contribution to team capability development, providing guidance and coaching to direct reports, developing sales and product competency, and undertaking succession planning in order to promote a high-performing team environment.
• Make decisions related to team planning across all functions, including prioritization of the portfolio of customers and team member delegations in each quarter to ensure appropriate coverage and achieve customer and sales targets.
• Monitor, evaluate and report on the performance of sales across portfolio/segment, identifying and acting on risks/barriers to the achievement of outcomes (daily call volumes, pipeline cadence, targets, service and sales escalations) across the sales team, including resolving service and sales escalations.
• Authentically engage and collaborate with team members and key stakeholders across the business (e.g. Multi Domain Sales Specialists, Customer Success & Delivery, Channel Enablement) to identify and act on opportunities to grow sales (new and existing), boost productivity and develop innovative ways to improve business outcomes.
• Apply deep expertise in best practice sales methodology, Telstra’s suite of products, services and solutions, and knowledge of emerging market/technology trends to develop insights on the impact to both customer needs and sales approaches.
• Take an innovative and creative approach to identifying and recommending alternative business models (e.g. alliances, out-sourcing and in-sourcing strategies) for operations, to drive sales and increase productivity, with consideration to the benefits and risks of a range of potential recommendations.
• Significantly contribute to continuous improvement initiatives to enable productivity, sales growth and develop strong customer relationships that position Telstra as the preferred provider.

Qualifications

• Extensive sales background preferably from the same industry
• Strong understanding of the Enterprise sector in the Philippines
• Technical knowledge of ICT infrastructure, networks and Telstra products (e.g. WAN, LAN, Cloud) - a definite advantage
• With relevant experience in managing and effectively leading a successful sales team
• Experience working and building relationships with vendors
• Excellent oral and written communication and presentation skills
• Experience influencing senior stakeholders – internal and external with the ability to navigate through complex process.

If this opportunity sounds like a perfect fit for you, we encourage you to apply!

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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.