SALES TECHNICIANDUTIES AND RESPONSIBILITIES: Serves existing accounts by analyzing work orders; planning daily travel schedules; investigating complaints; conducting tests; resolving problems.
Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
Set up and repair hardware, install, configure software & drivers and perform routine maintenance.
Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Documents service and installation actions by completing forms, reports, logs, and records.
Maintains customer confidence by keeping service information confidential.
Accomplishes operations and organization mission by completing related results as needed.QUALIFICATIONS: Graduate of BS Information Technology, Computer Engineering Technology or any related course, TESDA NC II / III Technical Servicing.
1 to 2 years of experience in technical servicing.
Working knowledge of all equipment used in the field.
Ability to read blueprints or technical diagrams.
Experience with basic hand and power tools.
Experience with diagnostic tools.
Experience with Computer & Electronics Troubleshooting
Client Relationships.Job Type: Full-timeSchedule:
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