Job Description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
The SAP HCM (Human Capital Management) Solution Architect is responsible for bridging business needs with SAP technology solutions in the HCM domain (SAP SuccessFactors & SAP HCM solution). You will assess client business requirements, provide recommendations for business improvement anchored on technology solutions, lead HCM software evaluation exercises, and design and architect the right technology solutions. This role involves both pre-sales and project delivery responsibilities.
What will you do?
Project Delivery

• Prepare, review, and deliver SAP HCM solutions for customers, including proposal writing, presentations, and conducting Proof-of-Concepts to showcase technical feasibility.
• Propose SAP solutions and select appropriate technologies, estimating resources required to meet customer requirements.
• Lead business workshops and assessments.
• Articulate alternatives in terms of cost, benefit, and risk where multiple solutions exist.
• Highlight the positive impact of NCS solutions in helping customers achieve their business goals.
• Provide pre-sales delivery of consultancy services to customers globally.

Customer/Vendor Management

• Effectively engage stakeholders in sales, project decisions, and execution.
• Build long-term customer relationships by anticipating and exceeding expectations.
• Identify, build, and manage partnerships with product vendors to strengthen NCSs product capabilities and stay current with emerging technologies.

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to customers, liaising with Account Managers for development.
• Be involved in pre-sales activities, key opportunities as needed.

Team Management

• Coach, train, and mentor Solution Architects.
• Deliver enablement sessions to NCS presales teams to help articulate NCSs service offerings and solutions, and position them competitively.
• Develop and continuously improve enablement materials to ensure quality and relevance.
• Maintain reusable components to facilitate the selling process and ensure consistency in service quality.
• Contribute to competency enablement throughout the NCS community globally.
• Develop and manage a focused competency community to support business growth and enhance the NCS brand.

The ideal candidate should possess:

• Typically 15-18 years of SAP HCM experience (including SAP SuccessFactors & SAP HCM modules).
• Experience in Singapore Public Sector SAP projects.
• Strong understanding of SAP HCM Payroll with hands-on implementation experience in Payroll Control Centre.
• Completed multiple end-to-end project implementations.
• Self-motivated with a positive can-do attitude, creative, and excellent in presentation, communication, negotiation, and interpersonal skills, including strong persuasive techniques.
• Able to lead, develop, and maintain respectful and trusting relationships.
• Proficient in written and spoken English.
• Able to travel as required.
• Minimum Bachelors Degree.

We are driven by our AEIOU beliefsxe2x80x94Adventure, Excellence, Integrity, Ownership, and Unityxe2x80x94and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.