Job Description

Introduction
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities
As an IBM SAP HCM/SuccessFactors Project Manager, you will be responsible for directly manage the delivery of services to the Client from a managed service perspective. Manage the functional & technical resources of the delivery team in terms of managing both Client’s and IBM’s business requirements, planning required resources & their workloads. You are a trusted leader, serving as a liaison among business partners, technical resources, and project stakeholders.

• Understand the SAP HCM/Success Factors functional modules such as Employee Central /OM, PA, Performance Mgt, Leaning, Payroll, Recruitment & Onbaording etc gained through a combination of program delivery / implementation and support
• Manage stakeholders across the IT Services landscape regarding the implementation and operational support of the SAP HCM/SuccessFactors solution, with a particular focus on technical integration, including interfaces with the downstream applications
• Collaborate client business process leads to develop process specific portfolios and demand plans for the required SAP HCM/SuccessFactors functional modules and take the prime responsibility for the delivery of service requests, maintenance requests and enhancement requests
• Collaborate with the SAP HCM/SuccessFactors functional teams regarding the viability of business requirements and the potential impact upon the global template
• Analyze requirements from the business and take appropriate steps to define action plans which are detailed, meaningful and set expectations appropriately with the business
• Make an educated decision when it is appropriate to escalate, and use judgment and experience to determine the most effective course of action
• Delivered SAP HCM/SuccessFactors Implementation projects (Change Requests) in a highly integrated, multi-application environment with multiple stakeholder.
• Lead and govern end-to-end SAP HCM/SuccessFactors implementations, migrations, transformation projects using onshore, offshore and nearshore models.
• Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation.
• Account for possible project challenges on constraints including, risks, time, resources and scope

You are someone we are looking for if you have the following expertise:

• Experience in multiple end-to-end SAP HCM/SuccessFactors implementations across all modules – Employee Central, PA,OM, Performance Management, Learning, Payroll, Recruitment, Onbaording, Compensation and etc.
• Strong hands-on experience in complex delivery management activities in the delivery of complex IT services to customers
• Significant experience of developing and managing portfolio plans and planning demand in line with business priorities
• Hands-on experience in managing project resources and financials
• ServiceNow experience from both an implementation and support perspective
• Strong working in an Agile/DevOps environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Preferred Tech and Prof Experience
• Mandatory ServiceNow certifications – Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management

Desired Background

• 8+ years of IT experience with Proven SAP HCM/SuccessFactors Product knowledge
• 3-5 years of experience as a SAP HCM/SuccessFactors Project Manager with implementing and/or supporting On premise and/or SaaS/PaaS Solution on specific cloud architecture.
• Preferably SAP HCM/Success Factor certified
• Should have strong SAP HCM/SuccessFactor delivery experience
• Ambitious individual who can work under their own direction towards agreed targets/goals.
• Ability to handle challenges, change and be open to it along with good time management and an able to work under stress
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Excellent Communication skills – ability to communicate at an executive level

Your Life @ IBM


Required Technical and Professional Expertise

Preferred Technical and Professional Expertise

About Business Unit IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBM Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.