Job Description

:\xc2\xb7 Counter Service to manage stakeholders\xe2\x80\x99 needso Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school\xe2\x80\x99s guidelines such as issuing graduation certificates and other documents.o Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.o Handle incoming calls professionally and ensure they are answeredo Issue stationery and loan items and provide guidance to users on the appropriate forms to use.o Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.o Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.o Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.\xc2\xb7 Students\xe2\x80\x99 Supporto Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.o Handle the latecomers by updating the latecoming details at the google form, issuing latecomer\xe2\x80\x99s slip, daily updating of students\xe2\x80\x99 attendance and notifying OM on students issued with Corrective Work Order.o Manage parents\xe2\x80\x99 appointments for key personnel during Parents-Teachers Meetings.o Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.\xc2\xb7 Other Administrative Supporto Provide administrative support for fund raising events.o Maintain the orderliness and cleanliness of reception counter.o Handle adhoc duties and projects assigned by the School.Working Arrangement:Location: HougangSalary: $2580/MonthWorking Hours:Mondays to Fridays 7:15am to 4.30pm, inclusive of 45 minutes lunch breakSchool Holidays/Scheduled School Holidays: 8:00am to 5.15pm, inclusive of 45 minutes lunch breakContract Duration: 2 Jan 2025 to 31 Dec 2025Job Requirements:o Candidate should possess strong communication and active listening skillso Candidate should preferably have 2 years of experience in frontline customer service.o Knowledge of MS word and MS Excel will be an advantage.EA License No.: 96C4864Reg. No.: R22110485

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