Job Description

Position Objective As the School Secretary, you should aspire to create an exceptional first impression of the school as the first touch point for all visitors, guests, parents, pupils and staff. You are expected to provide confidential, consistent and professional administrative and secretarial support for the effective and smooth running of the School’s operations, particularly to the Academic Leadership and new admissions to the school. We are looking for an individual who enjoys creating and foster relationships with people, committed, open-minded, flexible, takes initiative, can work in a high pressure and fast paced environment, enjoys being surrounded by laughter, care and collegiality. A genuine interest in working with students is essential. Responsibilities Customer Service

• Provide excellent service to walk-in traffic, including parents, pupils guests, and providing them with information or support when required.
• Collate and distribute internal and external mail efficiently, confidentially and in a timely manner
• Answer all incoming calls, directing / resolving and ensure timely follow up where required
• Work closely with Admissions to maintain, revise and update relevant documents on a periodic basis
• Respond to feedback, requests and concerns received, escalate where necessary

Administrative Operations

• Secretarial duties, including scheduling appointments & meetings and provide administrative support to the Headmaster
• Office Administration, including maintaining office stationery and supplies, Admissions materials, and raising orders/initiating purchase requisition through the school’s financial system
• Be an active member and liaison to Brighton Parents’ Club (I.e. The Brighton Society) that includes events planning & execution, meeting coordination and any other related matters.
• Liaise with internal teams as necessary: Teachers, Facilities, Housekeeping, Transport, Nursing, IT, etc.
• Provide support and participate in events management: internal/external communication, booking venues, arranging catering, taking photos, contributing to Marketing publications
• Collate and contribute to internal/external publications: newsletters, yearbooks, handbooks, etc
• Assist with maintaining compliance with Council of Private Education (CPE)
• Perform data collection/generate reports; such as pulling reports/data on pupils and/or staff as needed
• Maintain student and staff records on respective portals
• Any other tasks as assigned by the school leadership team

Position Requirements Key skills & Experience:

• At least 5 years of administrative experience in a similar role
• Ability to deliver outstanding customer service to key stakeholders of the school
• Excellent interpersonal skills; the ability to communicate effectively with a wide range of individuals and to assess and diffuse confrontational situations
• Exceptional organizational skills with ability to multi-task and prioritize work, able to manage high volume workflow and deadlines
• Team player, who works with enthusiasm and energy
• Excellent English (native) spoken and written language skills.
• Proven experience of working in an international or MNC setting is required. Experience working within an educational setting would be an advantage
• High level of professionalism, with the ability to handle sensitive and confidential matters with appropriate discretion
• Self-disciplined and with excellent time management skills to work to deadlines
• Willingness and ability to work flexible schedule, including occasional evenings & select weekends

Technical skills

• Excellent skills in Microsoft Office, especially Word & Excel
• Experience of working with databases

Qualifications

• Minimum Bachelor’s degree

• Regrettably only shortlisted candidate will be notified.

© Brighton College (Singapore) Pte Ltd CPE Registration Number: 201904884D Period of Registration : 14 October 2019 to 13 October 2023