Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As the SEA & ANZ Hub Lead for the Johnson & Johnson contract, you will be responsible for overseeing the overall contract delivery, ensuring client satisfaction, and achieving key performance indicators (KPIs) across Southeast Asia and Australia/New Zealand regions. You will lead the regional team in delivering exceptional integrated facilities management services to J&J. What your day-to-day will look like: Oversee and manage the delivery of IFM services for J&J across SEA and ANZ regions Ensure high levels of client satisfaction through proactive communication and relationship management Monitor and drive achievement of contract KPIs Develop and implement strategies to improve operational efficiency and cost-effectiveness Lead and mentor the regional IFM team Collaborate with global and regional stakeholders to ensure alignment with JLL's and J&J's objectives Identify and pursue opportunities for contract growth and expansion in the SEA and ANZ markets Desired or preferred experience and technical skills: In-depth knowledge of IFM practices and trends in SEA and ANZ markets Strong understanding of contract management and performance metrics Excellent leadership and team management skills Proven track record in client relationship management Proficiency in English; knowledge of other regional languages is a plus Experience with IFM software platforms (e.g., CAFM, CMMS) Familiarity with industry standards and regulations in SEA and ANZ regions Required Skills and Experience: Bachelor's degree in Facilities Management, Business Administration, or related field; Master's degree preferred Minimum of 10 years of experience in facilities management, with at least 5 years in a leadership role Demonstrated success in managing large-scale IFM contracts in SEA and/or ANZ regions Strong financial acumen and experience in budget management Estimated compensation for this position is: [Insert salary range as per JLL guidelines] Location: Singapore (specific location to be determined based on candidate and business needs, with travel across SEA and ANZ regions) Job Tags: Integrated Facilities Management, Contract Management, Client Relations, Southeast Asia, Australia, New Zealand, Leadership
Location:
On-site Singapore
If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
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