Job Description

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We are seeking a Platform Specialist with a real passion for customer excellence to join our Search Ads team to help businesses with promotion and discovery across Apple services. Platform Specialists at Apple are key contributors, responsible for building, maintaining and growing client relationships both in a pre- and post-sale capacity. We are looking for a collaborative, analytical and dedicated individual who is ready to take on new and exciting challenges. You have a consistent track record as an account manager in building and maintaining great relationships with advertisers in both the mobile and app developer space. You will make a big impact from the beginning by helping Vietnamese clients meet and exceed their goals by utilizing everything Apple Search Ads has to offer.

Key Qualifications Key Qualifications

• Relevant years working experience in a customer service capacity, successfully supporting sales teams and clients.
• Extensive background understanding Performance Advertisers' needs and expectations (preferably in the search marketing ecosystem).
• Deep knowledge of the mobile advertising landscape, specifically games, productivities & utilities, ecommerce, fintech, and/or education (both local and cross-border advertising). Experience interacting with mid to senior management.
• Familiar working with performance and mobile app agencies, mobile measurement partners (MMPs) and comfortable with this interaction.
• Strong in collaboration, prioritization and planning skills. Excel/Numbers and data pivoting savvy is essential.
• Experience working with data and relating it in a thoughtful and cohesive manner in order help customers grow their business.
• Organized and efficient, with the ability to perform at peak under tight deadlines.
• Ability to focus on the details.
• Excellent verbal and written communication skills.

Description Description

Collaborate across the organization to provide an excellent client experience in order to influence and drive the business forward. Build a positive relationship with the client, which may include developers, marketers and advertising agencies. Collaborate with advertisers on the best and most efficient ways to optimize and maximize their campaign goals. Use search marketing experience to drive efficiencies and steer advertiser strategy. Build, shape and deliver campaign metrics to help grow the clients' business. Be an expert of the tools that are built to support the business. Work closely with sales, marketing, research, product, analytical and operational teams to give guidance on what's moving the industry.

Education & Experience Education & Experience

Bachelors degree in a related field or equivalent.