Job Description

What the role is:The Section Manager oversees the daily operations in the provision of HR, Learning and Sponsorship Administration services to Public Service Agencies - VITAL\'s Service Partners. The Section Manager will be responsible for managing and developing the team, ensuring that work requests are processed promptly and accurately, and partnering agencies and external partners to resolve service issues and improve processes.What you will be working on:

• Manage and oversee work activities performed by the team, to achieve prompt and accurate service delivery to the Service Partners. \xe2\x80\xa2 Plan and implement learning and development activities of officers in the team to ensure they possess the required competencies to carry out their work. \xe2\x80\xa2 Carry out process reviews and improvements to achieve better efficiency and effectiveness. \xe2\x80\xa2 Identify risks and enhance controls to mitigate against risks. \xe2\x80\xa2 Be responsive to the needs and queries of Service Partners and other stakeholders. \xe2\x80\xa2 Plan and incorporate new policy and system requirements into existing processes as Process Deskhead, including revising training materials and SOPs for officers. \xe2\x80\xa2 Work with Service Partners to assess business requirements, plan and carry out service commencement or transition. \xe2\x80\xa2 Engage and manage external training providers to provide courses to Public Officers via the HR and Payroll system. \xe2\x80\xa2 Provide necessary guidance and supervision to the team of officers.

What we are looking for:

• Preferably 3 years of working experience, of which 1 year is in a supervisory role. Candidates without working experience are welcome to apply. \xe2\x80\xa2 Knowledge in HR, systems and automation tools is beneficial \xe2\x80\xa2 Good communication and presentation skills \xe2\x80\xa2 Strong analytical skills and interpersonal skills \xe2\x80\xa2 Can work well under pressure \xe2\x80\xa2 Service and process-oriented mindset \xe2\x80\xa2 Experience in process improvement is beneficial Shortlisted candidates may be deployed to either Buona Vista, MOE Building or Tanjong Pagar, MND Building. We regret to inform that only shortlisted candidates will be notified.

About VITAL:Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption. More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work-life harmony and strive to support our officers in achieving it. If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.

VITAL