Security Engineer
Singapore, Singapore
Job Description
- Provide Level 1 and 2 support for assigned projects, including onsite troubleshooting, root cause analysis, incident reports etc
- Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA
- Perform change requests activities per change window allocated, including planning, tracking, verification and documentation
- Ensure that daily operations and tasks are properly completed or followed up
- Escalate issues and liaise with subject matter experts as required to resolve issues.
- Support After-office hours activities and standby requirements as necessary
- Prepare activities report and documentation
- Diploma in Computer in Computer Science/Computer Engineering/Information Engineering or equivalent
- At least 3 years relevant experience
- May need to support after office hour and during weekend/public holiday
- Strong analytical, problem solving and interpersonal skills
- Working experience and knowledge on system infrastructure with interest of exploring security product
Skills Required
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Job Detail
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Job IdJD1694850
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned