Job Description

DescriptionProficio is one of the fastest growing Managed Detection and Response (MDR) providers (formerly MSSP), providing 24a--7 security analysis and monitoring services to mid to large-sized enterprises. Our growth is being fueled by the rapid rise in cloud-based services, the acceptance of the Software-as-a-Service (SaaS) model, and the increasing number of cyber security attacks on businesses, hospitals and government. We have developed proprietary security content and threat intelligence tools to identify and proactively defend against advanced attacks and insider threats.We are looking for top performers to join our exciting, fast-growing company to help address the most challenging security issues in the industry. If you are a serious security professional looking to catch the next wave, we should talk. As a Proficio Security Engineering Manager, you will be a key contributor in identifying areas of improvement to mature Engineering operations and ensuring Security Engineering are operating effectively and efficiently. You will also lead our Security Engineering team in doing onboarding of ProSOC, ProMON (ArcSight), ProMSS or MEDR Service. In addition, you will act as a primary liaison for the Singapore Engineering during engagements with internal teams such as SOC Analyst, Project Management, Client Success, Security Advisor and Sale Engineers.Direct experience in a Management of Security Devices is required, and we are looking for people who can use their knowledge of security, networking troubleshooting abilities, and strong communication skills to take on one of the most challenging roles in this exploding field. This is an opportunity to learn, contribute, and grow unlike few others in the IT industry today.Roles and Responsibilities Act as primary point of support and escalations for security engineers onsite in each region Ensure standard operating procedures are consistently being followed by all security engineers onsite in each region Support and assist tasks as and when needed or after being approached by junior security engineers onsite in each region Identify gaps in processes and procedures and mature areas of improvement Act as primary liaison to internal teams such as Project Management for security engineering support and requests Ensure workday coverage is covered adequately to support the security engineering responsibilities. Minimum of 50% of workforce are around at ALL time. Contribute to the development and delivery of KPI metrics reporting to senior management Other duties as assigned
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