Job Description

DESCRIPTION
We are looking for a Senior Account Manager in our Singapore Office to act as the point of contact for clients, prospects, Business Unit Heads and Sales Leaders. Your strong business acumen and strategic skills will be crucial in creating business strategies, overseeing delivery approaches, building successful relationships, and driving the digital transformation of our clients\' business.

What You\'ll Do

• Maintain active dialogue with clients and actively seek and monitor client satisfaction, obtaining both structured and informal feedback
• Develop a deeper understanding of the client\'s business objectives
• Effectively communicate EPAM\'s capabilities to address IT needs that support clients\' business objectives
• Develop knowledge of EPAM\'s offerings to drive multi-stream solutions
• Identify and develop new opportunities from existing and new clients, with the goal of establishing a full-service partnership
• Manage client financials and contracts, and work with the accounting group to generate invoices and payments
• Ensure that client relationships, interactions, and deliverables are in line with contract specifications
• Continually monitor and re-evaluate the quality of service
• Participate in the pre-sale initiatives across existing as well as new accounts

• Bachelor in business management or relevant
• At least 15 years of relevant experience with strong experience in achieving sales targets or biggest portfolios
• A proven track record of building and developing client relationships and supporting the digital transformation of their accounts
• Domain experience in Banking, Finance, Insurance, and IT consulting
• Ability to operate at the strategic level yet be close enough to the details to add value to clients and be a real support to your team
• Experience managing and monitoring performance metrics across accounts and accounts portfolios
• Good communication and negotiation skills
• IT background prior to transitioning to account management is preferred

• By choosing EPAM, you\'re getting a job at
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

• EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers
• As a recognized leader, EPAM Singapore achieved Great Place to Work Certification in 2021 and is committed to providing our team with inspiring careers. You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees\' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here

• Apply and tell us about yourself
• Go through some standard interviews:

• General interview with a recruiter
• Technical interview with our technology experts
• Manager interview or Offer interview with a hiring manager
• Get ready to join the team

EPAM Systems