Job no: 498442
Work type: Full Time
Location: HarborFront Office
Categories: Information Technology, Analyst
JOB SCOPE
Summary of Job Responsibilities
The primary responsibility of Senior Analyst / Lead Analyst is to gather, interpret and use complex data to develop actionable steps that will improve processes and optimize results in the areas of IT Performance management.
The Senior Analyst / Lead Analyst needs to provide a wide array of support to the IT leadership including recommending best practices, strategic analysis and evaluating performance of key IT operating metrics.
Day-to-day, the Senior Analyst / Lead Analyst supports systems administration, migrations and assesses the IT organization needs, receives robust information, and analyzes it, looking for telltale trends or areas for IT performance improvement.
The Senior Analyst / Lead Analyst delivers relevant information to stakeholders and uses it to enhance the efficiency and effectiveness of a service, product, or system.
Operationally the Senior Analyst / Lead Analyst generates management reports or specific /adhoc reports in collaboration with cross functional teams to meet the organization needs in the areas of IT Performance Management.
Job Responsibilities
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