Job Description

Job description

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, , as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high calibre professional to join our team as a Senior API Product Manager \xe2\x80\x93 Wholesale Digital.

Principal Responsibilities

• Lead the delivery of HSBC\xe2\x80\x99s API propositions and capabilities in a manner that is sufficiently flexible, scalable, simple and consistent in meeting the needs of both global and local businesses
• Manage each stage of the API product lifecycle from strategic planning & roadmap, requirements, development, user acceptance testing, deployment, launch plans, identify internal communication and training needs for client facing staff
• Proactively work with client facing team, compliance, audits, and engineering teams in resolving product/technical issues that may arise to deliver a superior customer experience
• Streamline customer onboarding, integration and support model to create a superior customers and partners experience
• Understand the needs of customers and partners to deliver a scalable and best in class API offerings and positioning HSBC as a leading provider of digital services across the various customer segments that we serve
• Support regional digital initiatives, design alignment with global build, synergy across markets countries and partner with product & country managers
• Work across country program working groups steering committee meetings (as required), provide stakeholder updates on roadmap, delivery schedule and risks with a focus on customers and organization business goals

Requirements

• Experience in building, consuming and launching API based products and services specifically in platforms, and ecosystems
• Hands-on experience and expertise in API specification, documentation, developer portal & sandbox
• Demonstrate deep understanding of digital market trend and make recommendations to keep abreast of client needs
• Complex and analytical reasoning along with technical and computer skills
• Comfortable in working with virtual cross border remote teams and execution in a matrix organization
• Strong communication skills and demonstrated ability to influence different stakeholders
• Team player, organised, able to work with little or no supervision and comfortable working in a fast paced and ambiguous environment
• Ability to make practical and timely decisions and explain reasoning for the decisions
• Experience in banking is not required
• Minimum 5 years experiences

To be considered for this role, the relevant rights to work in Singapore is required.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC