Job Summary:
Application Support Engineer is a technical SME function within Run team and provides the delivery of excellent Application Services for users globally for Wealth Management. It includes the responsibility for production stability and continual service improvement for applications across client onboarding, compliance related applications, digital, channels and advisory.
The role is required to perform analyze, manage and respond to queries from the user community, resolving the production incidents, providing oversight on business batches that run daily and supporting the development team with system changes. He/She is expected to ensure proper resolution of production incidents (problem management and incident management) assigned and ensure problems are closely tracked and resolved in timely manner.
Roles and Responsibilities:
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