Job Description

[What the role is]
Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity through leading a team to achieve the following:1. Implementing service strategies and plans to meet identified needs and gaps:- Partnering social service agencies, government agencies and other stakeholders to:i) improve employment and workplace support for persons with mental
health conditions
ii) reduce psychological distress and improve social functioning of
individuals
iii) improve help seeking among those at risk/with mental health
conditions- Using data and ground experience to improve service delivery;- Improving relevant data collection and IT systems;- Conducting assessments of funding proposals of new programmes; and- Assessing and evaluating current portfolio of initiatives and programmes2. Strengthen service capacity and capability by partnering service providers to:- Grow person-centred solutions and efficient service delivery methods that are resource-efficient and optimise manpower;
- Drive collaborations with and among SSAs to develop innovative solutions to better meet the needs of service users;- Set and/or achieve output, outcome and impact indicators for services;- Manage and evaluate their performance; and- Allocate community funding to critical and needed services.3. Take care of the Service Delivery team by:- Providing guidance to team members in their work and professional
development;- Supporting Director and Deputy Director in creating and sustaining a
culture where team members work, learn and play together; and4. Support the Services Group and NCSS as and when required[What we are looking for]Personal Competencies:
Adaptable, Collaborative, Analytical, Critical Analysis, Good engagement and interpersonal skills, Resilient, Strong implementor, ability to see different perspectives and draw connections, Systems thinker, able to identify people\xe2\x80\x99s strengths and areas of growth and work with them to co-create development journeySkills & Knowledge:Sector and domain knowledge
Stakeholder Management Skills
Negotiation, Influencing, Facilitation and
Communication Skills
Project Management Skills
Programme Evaluation Skills
Research and Basic Statistics AnalysisOnly shortlisted candidates will be notified.

Singapore Economic Development Board