Job Description

What the role is:Achieve Community Chest\'s philanthropy and engagement goals, including mobilisation of donations and resources for the social service sector.
Achieve fund-raising outcomes through development of fundraising and partnership strategies, relationship building, collaboration and event management with public agencies and statutory boards, community groups, business organisations and internal NCSS stakeholders.
Deepen giving of donors and partners through donations and volunteerism. This would include promotion of Community Chest\'s causes, platforms and sustainable giving initiatives.What you will be working on:Key Responsibilities and Activities:1. Manage and assign team members to perform relationship and engagement functions to enhance donors\' experience and achieve fundraising targets through all existing platforms (e.g. outright donations, SHARE and Change for Charity programmes, engagement and fund-raising activities) for respective industry segments and specific accounts.2. Propose new fund-raising strategies and approaches, broker and drive innovative and strategic partnerships with current donors to achieve team\'s philanthropic objectives.3. Strengthen the engagement and relationship with current donors by ensuring regular and robust donor stewardship, effective communications, and strong account servicing by team members.4. Monitor and track the monthly progress of donations and engagement by industry segments and current accounts, SHARE and Change for Charity programmes.5. Lead implementation of assigned workgroups and signature events, manage relevant Committee(s) and project budgets, and seek sponsorships to adhere to stipulated cost-efficiency ratios. This would include liaison and cultivating positive relationships with internal NCSS and Community Chest departments / teams to achieve projects\' outcomes.6. Plan, develop and revamp donors\' and signature events regularly to ensure efficiency and drive resonance with Community Chest\'s causes.7. Manage; measure and be accountable for the annual KPIs set for the team.8. Manage the team\'s operations, human resource and financial functions with effective solutioning.9. Ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc).10. Any other duties as assigned by Directors that are aligned to NCSS and Community Chest\'s purposes.What we are looking for:Personal Competencies:1. Sharp business acumen2. Analytical with a flair for statistics3. High emotional intelligence4. Effective communication skills (Written & Spoken)5. Resourceful, proactive and agile team player who embraces transformation and innovationSkills & Knowledge:1. Fund-raising, marketing & sales2. Event management3. Business management4. Knowledge of the public service and social services is an added advantage5. Basic data literacy with proficiency in preparing and analysing business spreadsheets and dashboards6. Proficient in Microsoft Office & digital marketingExperience:Minimum 5 years of management.General management track record, People-Private-Public sector experience and Social service knowledge is an added advantageAbout National Council of Social Service:NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore. As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.

National Council of Social Service