Job Description

The candidate is part of the HR Shared Services Team to deliver quality, accurate and timely HR services. Your primary responsibilities will be to ensure excellent service delivery while include overseeing work inquiry compensation claims, government-paid leave administration, and employee benefits management. You provide first line comprehensive operational support within the HR shared services department.The candidate is part of the HR Shared Services Team to deliver quality, accurate and timely HR services. Your primary responsibilities will be to ensure excellent service delivery while include overseeing work inquiry compensation claims, government-paid leave administration, and employee benefits management. You provide first line comprehensive operational support within the HR shared services department.

• Work Injury Compensation Claims

• Handles the full cycle of Work Injury Claims
• Liaise with both internal (staff, supervisor) and external stakeholders (insurance, MOM, clinics) for case assessment
• Ensure timely and accurate submission and resolution of claims while adhering to company policies and regulatory requirements
• Administer WICA related medical bills, leave and salary information
• Compile quarterly work injury statistics

• Government Paid Leave

• Support on government paid leave submission
• Generate report to identify eligible cases for claim submission
• Monitor reimbursement notification received and be accountable to update the amount in the Leave system
• Assist employees with inquiries related to paid leave eligibility.

• Employee Benefits Administration

• Administer employee benefits programs
• File applicable inpatient claims with insurance company
• Work with relevant parties on claims/medical billing matters
• Assist employees with inquiries related to employee benefits

• Assists with ad hoc administration of human resources operations.

Skills Required