Job Description

The Role

Overview of the role:

• Responsible for managing customer relationships in the area of health & benefits
• Define the scope of the methodology and proposal preparation and consulting contracts.
• Project management of clients, guaranteeing delivery on time, within budget and with high quality
• Manage H&B vendor renewals and negotiations
• Design efficient plan designs and funding arrangements that fit client\xe2\x80\x99s needs
• Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
• Provide claims analysis reports , including loss ratio, frequency of the use, member profile, etc.
• Provide annual benchmarking comparison relating to H&B clients
• Internal system updates relate to benefits matters
• Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results
• Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company\xe2\x80\x99s current benefits programs

• Meet requirements of the following including: M5, M9, HI, ComGI
• 5+ years\xe2\x80\x99 experience dealing with the financials of health and group benefit plans, ideally gained in a group benefit consulting/brokerage firm or group health underwriting or actuarial function of an insurance company; additional experience with life/disability plans desired
• Proven experience successfully managing projects and producing quality deliverables on time and within budget
• Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
• Excellent ability to communicate effectively with a strong focus on customer service
• Technical proficiency in multiple H&B practice disciplines
• Broad understanding of compliance issues related to local legislation
• Strong written and verbal communication skills
• Ability to ask the right questions and seek help where appropriate
• Ability to respond to all communications effectively and in a timely manner
• Deep knowledge of national and local H&B vendor marketplaces
• Ability to work both independently and on client teams and enjoy a fast-paced environment
• Sense of accountability; owning one\xe2\x80\x99s work and taking pride in it
• Self starter; interest in continually challenging oneself and willingness to step outside of one\xe2\x80\x99s comfort zone
• Interest and ability to think beyond the task at hand and understand how one\xe2\x80\x99s work fit into the broader landscape
• Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way
• Excellent Microsoft Office skills, particularly in Excel, Word and Powerpoint
• Bachelors degree required
• Proficiency in English language

Willis Towers Watson