Job Description

Business Function:

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities:

• Drive the business value forecast and manage the effective use of A&P budget.
• Identify key drivers and levers to execute activities and drive overall business outcomes.
• Collaborate with other business teams to promote DBS digital payment offerings.
• Partner with other internal stakeholder teams (e.g Marketing, Customer Experience, Call Centre, Business Analytics) to deliver a winning customer journey.
• Perform end-to-end campaign setup with post-mortem review at the end of the campaign period and adopt key learnings for future campaigns.
• Work with Line Manager to develop long-term strategic initiatives.

Requirements:

• Identify trends, opportunities, and customer needs to develop use cases to drive usage and adoption of digital payment methods, in accordance with targets.
• Explore and develop Rewards value propositions for relevant digital payment methods.
• Shift existing customers from using costly traditional payments to cost-effective digital payment methods.
• Work with internal stakeholders and external partners on joint awareness and engagement campaigns.
• Possesses good understanding of the digital payment landscape in Singapore.
• Strong communication and collaboration skills. Ability to work effectively in a complex multiple stakeholders' organization.
• Strong analytical skills and ability to collect and analyze data, establish facts, and make recommendations or decisions using data.
• Outstanding poise in a fast-paced business environment.
• Proven ability to plan and manage resources.
• Minimum 6 - 8 years of relevant banking/working experience.
• Bachelor's degree in Business or Management.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.