Job Description

Business Function

DBS Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities:

• Be a core member of the Regional IBG Ops projects for OAT Products and Ecosystems/Platforms partnership from inception, planning, information gathering and implementation.
• Be a Core SME/Expert on Trade related products and Channels and support the Regional Operations and business group for Change implementation
• Participate in project cadence meetings with business owners from GTS and IBG, country operations teams to understand business requirements and operational processes
• Analyse the business requirements and prepare user stories for operations processes digitization
• Work in partnership with country operations team, GTS, IBG RMs, and technology team on solutioning and operationalization
• Coordinate with country operations team and regional test teams for test plan preparation and functional testing to ensure user requirements are fulfilled
• Prepare training material and conduct training sessions to country operations as part of the project operationalization activities
• Perform data analysis via data dashboard to track digital adoption, improvements, and to identify exceptions and opportunities for further improvements in OAT journeys and dial up STP rate

Requirements:

• Prior experience in banking projects
• Good understanding of banking terminology, corporate banking products and operational processes
• Good understanding of software development Lifecyle and testing methodologies including SIT and UAT
• Independent, meticulous worker with ability to slice and dice problem, structure his/her work, be creative and think out-of-the-box
• Excellent technical knowledge in MS Office Suite with the ability to conceptualize ideas / processes into professional MS PowerPoint slides
• Excellent communication and presentation skills (verbal and written)
• Knowledge in operations, related operations processes and technology is a plus

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.