Job Description

About CertisWe are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.Life at CertisIf you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a \'job\', we would love to hear from you.At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you\'re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow - the perfect place for you to grow your career!Duties & Responsibilities

• Report daily responsibilities to the Project Manager.
• Assist the Project Manager in ensuring project success by meeting KPIs and SLAs.
• Oversee daily project operations, including but not limited to:

• Client engagement
• Resource planning and deployment
• Developing and streamlining internal and external operational processes
• Ensuring the smooth running of day-to-day operations
• Provide supervision and guidance to onsite supervisory team, including Operations Supervisors and Team Leaders.
• Handle project administration and documentation.
• Serve as the key liaison with the client\'s operations stakeholders.
• Perform other ad-hoc tasks such as project stand-in duties or service quality audits as assigned.

Skills & Experience

• Diploma or Degree from a recognized institution with at least 2 years of relevant work experience.
• Team player with a high level of initiative and resourcefulness.
• Strong communication skills across all levels.
• Organized and able to work independently in a fast-paced environment.
• Self-motivated with a drive for continuous improvement.
• Proficient in Microsoft Office applications.
• Proven leadership experience in managing a team across multiple locations.

Recognition & RewardWhat you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Certis Group