Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Documentation review for client onboarding and static data maintenance and transactions documents.
• Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases
• Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
• Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
• Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
• Accurate and timely execution of service requests / clients\' instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.
• Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
• Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.

Requirements:

• Familiar with Client Onboarding & Data Maintenance
• Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)
• Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge
• Able to work in fast paced environment
• Good communication skills
• Knowledge of banking operations, account opening, client\'s data processing and updating
• Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred.
• Work location is Jurong East.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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