Job Description

ROLE RESPONSIBILITIES

• Set objectives and target for staff
• Assess development needs. To train, supervise and motivate all bar personnel and correct deviations whenever the need arises
• To develop basic operating standards for beverage service
• Determine staff needs and recruit staff
• Delegate duties and tasks to subordinates to meet objectives and maximize resources
• Set and monitor quality and service standards for staff
• Communicate company policy, standards and procedures
• Direct and manage staff members to meet standards and objectives
• Ensure staff operate within company policies
• Organize and adjust staff schedules in accordance with available resources and labour regulations
• Oversee the preparation and presentation of beverages to meet set standards
• Resolve customer complaints promptly
• Monitor cleanliness and hygiene of bar area
• Promote and practice compliance with fire, health, safety and hygiene standards and regulations
• Oversee accurate cash-up procedures and ensure necessary paperwork is complete
• Ensure adherence to cash management procedures
• Ensure adherence to stock control procedures
• Monitor and order supplies
• Liaise with suppliers and sales representative
• Make certain all deliveries are checked in correctly and documentation is correct
• Check stock is correctly rotated and stored to reduce wastage
• Oversee the bar display to maximize functionality and attractiveness
• Set, monitor and control budget for the beverage unit/bar
• Plan and implement cost control measures
• Organize promotional activities
• Implement improvements for products and service
• Maintain regular communication with staff and management through meetings and discussions
• Stay current with relevant legislation regarding service of beverages