Job Description

DHL Express - a company that connects people!What makes DHL great? Our People! We know each employee\xe2\x80\x99s contributions make us the #1 Express Delivery and Logistics Company in the world.Distinguished as No.1 World\xe2\x80\x99s Best Workplace\xe2\x84\xa2 by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment \xe2\x80\x93 to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today\xe2\x80\xa6Role PurposeGlobal Express Data is committed to leading the cross-functional alignment of DHL Express\xe2\x80\x99s data convergence and governance to enable DHL Express to drive globally consistent quality and a better cost position for itself and its customers. They target to do this by leading the development of tools that measure data quality and completeness, ensuring data governance standards and processes are developed and adhered to and that data convergence is in place to identify and sunset legacy data flows. The focus is good quality, complete data end-to-end to support business processes cross-functionally thereby reducing data debt.The key purpose of this role is for specified scope / project(s) to ensure a sound understanding of business requirements, specify appropriate business solutions and assess the impacts of change on the current business environment. Business solutions include business processes (manual or automated), associated performance measures, business rules, governance, standards, and technology, including IT systems. To be a center of competency in focus (Express Data) and provide leadership in applying business analysis best practices, tools, and internal standards within the organization.How will you contribute to the success of DHL?

• Drive close liaison and coordination with the Express functions (CS, ESS, Net Ops, Sales, Pricing, Products, IT) when defining the requirements and business solutions.
• Make recommendations to process owners and project managers and the different approval bodies (Investment Committees, Project Boards, Functional heads\xe2\x80\xa6)
• Document & detail findings regularly with the relevant content board, and support with recommendations.
• Manage change requests with cross-functional impact.
• Lead functional teams in understanding new and amended business solutions.
• Provide expertise in specific areas of the business that have cross-functional relevance.
• Deliver business-oriented and structured analysis of requirements within a given scope, so that the business needs and benefits are clearly defined.
• Work with the project and program managers to plan the delivery of a business solution, identifying dependencies, issues, and strategies/resolutions for risk mitigation.
• Ensure that the proposals delivered by IT and other suppliers as part of the design are understood, meet the needs of the business requirements, and are explained to the user community.
• Monitor and analysis of newly implemented solutions to ensure delivery of the expected solution and associated benefits.
• Utilize Snowflake\'s data warehousing capabilities to design and implement efficient data models.
• Analyse complex business data sets using PowerBI and Snowflake to identify trends, patterns, and insights.
• Interpret data and provide actionable recommendations to stakeholders to support strategic decision-making.

Do you have what it takes?

• Proven experience of 5-8 years as a Business Analyst or similar role with a focus on data analysis and visualization.
• Experience in SQL, Python, or other programming languages is a plus.
• Experienced in liaising with senior managers both within the organization and outside agencies.
• Expertise in PowerBI with a strong understanding of data visualization best practices.
• Proficiency in Snowflake data warehousing platform, including data modeling and integration.
• Relevant certifications in PowerBI and Snowflake are desirable.
• Well-developed analytical skills with related experience in the use of structured methodologies, modeling techniques, and tools and/or willingness to adopt new techniques. Relevant certification (e.g. BABOK) is preferred.
• Serve as a subject matter expert on PowerBI and Snowflake within the Data Quality and Governance team providing guidance and support to team members.
• Strong creative thinking and the ability to see the \xe2\x80\x98bigger picture\xe2\x80\x99.
• Experience in data modeling, data integration, and ETL processes.
• Demonstrable experience in the analysis, design, and implementation of business and IT solutions.
• First Choice or equivalent continuous improvement methodology experience preferred.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic\xe2\x98\xb8 DHL Express Singapore Pte. Ltd. Aperia, 10 Kallang Avenue, Tower 2 11-10/18 339510 SingaporeDHL Express GHO (SG Office)DHL Express Singapore Pte. Ltd.
Aperia, 10 Kallang Avenue, Tower 2 11-10/18
339510 Singapore

DHL