Responsibilities




\xe2\x80\xa2 Gather, analyse and formalize user\xe2\x80\x99s business requirements and processes into project proposal or project specifications.

\xe2\x80\xa2 Interpret, create and maintain written business requirements, technical specification and user guides documents.

\xe2\x80\xa2 Involve in the system development life cycle, and be available to follow through instructions as directed by the project lead.

\xe2\x80\xa2 Support and analyse reported issues/service requests and perform escalation if required.

\xe2\x80\xa2 Interact, provide reporting and work with Project Manager to ensure timely and accurate reporting on project scope, schedule, cost and resources, as well as project risks, issues, action items, and dependencies.

\xe2\x80\xa2 Ensure standards and requirements are met through conducting quality assurance tests.

\xe2\x80\xa2 To undertake ad hoc assignments as required by superior from time to time.

\xe2\x80\xa2 Ticket creation and follow up using ITSM.

\xe2\x80\xa2 Bachelor\xe2\x80\x99s degree and 2+ years of related work experience is preferred \xe2\x80\xa2 Strong leadership and organizational skills. \xe2\x80\xa2 Banking domain knowledge and experience. \xe2\x80\xa2 Experience in Agile and facilitation. \xe2\x80\xa2 Ability to communicate effectively (verbal, written, presentation) to all levels of the organization. \xe2\x80\xa2 Ability to develop strong relationships with key internal/external customers and approach every challenge with a customer-centric approach. \xe2\x80\xa2 Experience working in a team-oriented and collaborative environment. \xe2\x80\xa2 Strong change management skills and the desire to make a difference. \xe2\x80\xa2 Ability to manage multiple projects in accordance with PMO standards and processes. \xe2\x80\xa2 Strong understanding of project management methodologies. \xe2\x80\xa2 Demonstrated career growth with increasing levels of project scope and influence. \xe2\x80\xa2 The ability to handle multiple projects in a fast-paced environment. \xe2\x80\xa2 Effective communication and leadership skills. \xe2\x80\xa2 Excellent problem-solving and analytical skills.