Job Description

Job description

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wholesale COO delivers strategic execution for the Commercial Banking and Global Banking businesses across the globe. Through transformative data and digital solutions, customer servicing throughout the customer lifecycle, servicing key product journeys to meet client needs, and delivering safe growth through non-financial risk expertise, we collaborate across the global businesses and global functions to get it done. With skill paths from analytics to agile, risk management to digital transformation, customer experience to cultural evolution, Wholesale COO is where problems are solved and careers are made.

We are currently seeking a high calibre professional to join our team as an Senior Business Manager.

Principal Responsibilities

The role will report to respective WCOO Lead for S&SEA, and oversee different activities including delivery of strategic initiatives, financial and workforce management, and support to the WCOO teams in countries. The role holder will play a key part in our engagement with the lines of business (CMB & GB) and will be supporting activities such as service performance and streamlining, people initiatives, project management and delivery of strategic initiatives.

The role holder will be responsible for a range of WCOO activities across the following areas:

• Providing local support for the implementation of the WCOO strategy \xe2\x80\x93 this is a broad agenda but will typically include workforce planning, financial management & reporting, supporting the restatement of key Finance reporting systems and contributing to a dynamic WCOO Finance global team agenda. Providing framework for robust financial planning, management, tracking and reporting on Wholesale COO Direct costs including monthly forecast submissions and the FRP
• Managing and escalating risks to delivery plans for timely attention of senior management
• Preparation for and follow up from several executive and management committees covering WCOO, CMB and GB
• Overseeing the development of the multiple cross region programmes and ensuring that workstreams and countries are carrying out their tasks efficiently and hitting their financial milestones
• Preparing management presentations or leading presentations to the WCOO, CMB and GB teams

Requirements

Knowledge:

• Broad understanding of Wholesale Banking (CMB and GB), financial services landscape and technology/digital developments
• A knowledge of sound financial principles incl. savings and FTE calculations to ensure financial reporting is accurate and well-governed
• Familiarity with Finance Systems (e.g., TM1) and a good understanding of Finance Processes for Planning, Forecasting and Intercompany
• Understanding of CTB programme\xe2\x80\x99s lifecycle and methodologies, including cost and benefits tracking and documentation management
• Ability to engage and influence senior business and functional stakeholders.
• Ability to establish strong internal relationships
• Previous experience working in Global Markets and/or Commercial Bank and demonstrable ability to deliver complex projects with multiple stakeholders involved
• Previous Business Analyst/ Business Management experience
• Proven Ability to run multiple projects in parallel and gather requirements across multiple locations
• Ability to challenge constructively and effect change
• Excellent verbal and written communication skills

Experience:

• Experience of working in a business management function ideally with experience on Cost Management, with a keen interest in numbers and pushing for data-led decisions
• Ability to prioritise tasks and be flexible in both mindset and approach; often having to adapt at short notice
• Experience of navigating the HSBC Group, ideally within a change environment

Capabilities:

• Exceptional capabilities in Microsoft Excel is essential; ability to build financial reports using power queries
• Strong attention to detail; ability to work with and interpret large volumes of data
• Ability to adapt communication, both written and verbal, to suit a wide range of senior stakeholders
• Strong relationship management and influencing skills, outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
• Ability to work with senior stakeholders to agree strategic direction and ensure support in executing
• High level of drive and motivation to ensure successful delivery of transformational initiatives
• Ability to work with limited guidance and often with limited data in order to drive decisions

To be considered for this role, the relevant rights to work in Singapore is required.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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