Senior Customer Service Associate
Job Description
You will be the voice of the organisation in providing high standards of service to our customers in our 24-hour Contact Centre. Duties include handling of general enquiries, appointment administration and other hotline administrative functions.The ChallengesThe incumbent shall be responsible to: Provide high standards of service to our customers in our 24-hour Contact Centre Address general enquiries Book appointments Assist in any other hotline administrative functionsThe Requirements Diploma with relevant experience Preferably with 1 to 2 years of working experience in healthcare industry, contact centre environment and/or service related industry Ability to communicate fluently in English and a Second Language Competent in navigating computer applications Good interpersonal skills Willing to perform night shift (including weekends and public holidays)
Not Specified
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Job Detail
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Job IdJD1087564
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned