Senior / Customer Service Coordinator (up To $3.5k / Central)
Singapore, Singapore
Job Description
- Location: Central area
- Willing to commit maximum 2 Saturdays monthly (Duty allowance will be paid)
- Attractive Salary package and Benefits
- Fast pace working environment
Responsible:
- Generate price quotes and manage customer purchase orders.
- Provide customer support and address inquiries through email, phone calls, and live chat.
- Manage and resolve claims related to shipment delays, product defects, pricing discrepancies, etc.
- Correct part number errors and coordinate lead time adjustments with suppliers.
- Collaborate with various stakeholders to ensure smooth order processing.
- Promote the adoption of our Web Ordering System among customers.
- Holds a diploma or higher qualification.
- At least 1 year of experience in order processing and customer inquiry handling.
- Displays a strong service-oriented approach with exceptional customer service abilities.
- Exhibits effective communication and interpersonal skills.
- Capable of working independently with minimal supervision while also being a valuable team contributor.
- Proficient in multitasking within a fast-paced environment.
- Highly skilled in MS Office applications, particularly Microsoft Excel.
Working Hours Monday to Friday: 9:00am to 6:00pm Saturday/PH: 9:00am to 3:00pm
Salary From S$3,000.00 to S$3,500.00
Location Central
Classification Customer Service / Call Center
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Job Detail
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Job IdJD1379617
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3000 - 3500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned