Senior Delivery Manager
Job Description
The SENIOR MANAGER, DELIVERY EXCELLENCE responsible to:1. Manage the Innovation initiatives for assigned accounts/vertical (preferably on the Healthcare Vertical).2. Lead the overall planning, management, execution, and sustenance of identified initiatives (automation and/or process improvement).3. Provide value and visibility with both the clients and business and align all initiatives with pain points, challenges, client roadmap, future direction, among others.4. Exhibit various methodologies such as Design Thinking, Agile, Change Management, Entitlement Studies/Art Of Possible, Six Sigma, Solutioning, among others based on the opportunities at hand.5. Lead and conduct ideation and co-innovation sessions with the business and/or client.6. Conduct various Innovation trainings on identified audience.Qualifications:- 4 Year Degree or equivalent experience- Minimum 2 years' experience or equivalent experience.- Should be six sigma certified.- With extensive knowledge in BPO and had focused on delivery excellence.- Exposed in business analysis, consultancy and digital transformation and innovation.- With strong background in RPA platforms.- Business Analyst certification on any of the leading RPA Platforms is a plus.Job Type: Full-timeSalary: Up to Php190,000.00 per monthSchedule:
- Flexible shift
- Performance bonus
- Manila: Reliably commute or planning to relocate before starting work (Preferred)
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Job Detail
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Job IdJD990675
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationManila, Philippines
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EducationNot mentioned