Job Description

Are you someone who is always wondering how to improve user experiences and is interested in designing digital platforms?

An exciting Senior Digital Product Owner opening has recently become available at one of the world's largest insurance companies. Our client is recognised as one of the Top 10 Insurance Companies in Singapore and awarded World's Best Employers in 2021. Reporting directly to the Chief Marketing Officer based in Singapore, this is an excellent opportunity for experienced digital product managers who can help in promoting online channels and initiatives. Our client is currently seeking highly competent individuals to join their team who can help strengthen their ability to provide data driven and personalised engagement for their clients.

About Our Client

The company has a strong international presence across the globe and offers various wealth and insurance solutions to over 33 million customers. Our client has a strong focus on fostering an innovative culture and empowers every employee to think out of the box. You will have the opportunity to work with a team of experts to hone your skills, take on new challenges and advance your career in the insurance sector.

Principal Responsibilities

• Participate in customer engagement activities, such as supporting the development and execution of digital initiatives
• Work collaboratively with regional and local stakeholders to assist the planning and execution of the Customer Engagement strategy
• Become the product owner of the insurance channels and manage platform improvements to boost user adoption and engagement rate
• Analyse key markets and project performance to provide suggestions and feedback to stakeholders
• Support the creation of partnership eco-system to increase customer acquisition and engagement
• Manage engagement activity to ensure key ROI benchmarks are fulfilled
• Managing the overall budget and KPIs for projects and external agency partners.

Who Are We Looking For?

• University degree in business or equivalent
• At least 8 years in a marketing leadership role
• Prior experience in managing various digital platforms
• Experience in CRM / Marketing Automation platforms
• Understanding of statistical methods to facilitate targeting, segmentation, revenue generation, retention and marketing campaigns
• Understanding of Journey mapping, UX and UI design principles
• Experience in liaising with third party vendors
• Experience working with Agile methods

Interested applicants may send their CV to Ong Jialing, j.ong2@gravitasgroup.com for a confidential discussion.