Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team.Job Responsibilities

• Perform tasks at the direction of supervisor
• Manage & monitor the health of the network & server environments on a 24x7 rotating shift basis
• Follow established processes used by the team and participate in regular process reviews
• Maintain service standards defined in OLA/SLA
• Ticket management (incident, service request & change) for network & systems queues
• Respond to incidents following the standard incident response procedure & assist with resolution
• Network equipment configuration & management, including switches, firewalls & IPS
• Assignment & management of IP addresses
• Basic Windows administration tasks, including patch management
• Building of Wintel virtual machines
• Daily handover to shift personnel
• Project support to the business unit as required
• Consolidation of team documentation upon project completion
• IT service requests may include solving escalation issues related to gaming systems

Job RequirementsEducation & Certification

• Degree in Business or Technology related curriculum preferred

Experience

• Additional experience may be substituted in lieu of a degree
• Formal training and certification in Network Management & Design
• Formal training and certification in Windows Operating System Management & Design (preferred)
• Formal training and certification in VMware virtualization (preferred)
• Experience working in a high-pressured 24x7 environment
• Strong experience with network switching/routing &/or firewalls configuration & management
• Minimum 5 years hands-on experience with network support, 3 years for Windows support
• Experience in network hardware/software troubleshooting /performance tuning
• Experience in firewall support, maintenance & troubleshooting support
• Experience supporting & maintaining a medium to large scale enterprise network
• Experience with HP Procurve &/or Check Point Firewalls extremely advantageous
• Minimum 3 yearsxe2x80x99 experience with MS server (2003/2008/2008R2), Active Directory and VMware
• Hands-on experience with server hardware (HP/IBM/Dell/Cisco) preferred
• Experience with server patch management using Microsoft SCCM
• Experience in server and Microsoft OS troubleshooting /performance tuning
• General experience with other infrastructure components (storage, backup)

Other Prerequisites

• Knowledge in network design & implementation
• Troubleshooting techniques
• Able to handle multiple tasks
• Good communication skills
• Organized and detail-oriented

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands