Job Description

Responsibilities:

• Provide product lifecycle support for customers' Enterprise IT Network Services
• Work closely with Project Manager / Service Delivery Manager to fulfill project deliverables and operational request
• Preferably with hands on experience in any of the following areas:
• Well-versed in security vulnerability assessments and firmware review
• Handle day to day security vulnerability assessment service request
• Provide security vulnerability assessment report
• Proactive monitoring of security vulnerability alerts
• Advise customers on the Security vulnerability and resolution
• Tracking & update of customers' network devices EOL/EOS dates. Work with SDM on the reports update to Client
• Develop test cases and conduct proof of concept tests on new firmware and hardware prior to upgrade/deployment
• Explore and evaluate tools and methodology for security vulnerability assessment
• Continuous enhancement of existing security vulnerability assessment processes
• Establish TAC cases with principal vendor in complex problem till resolved

• Diploma / Bachelor's degree in Engineering, Computer Science, Information Technology, Security or equivalent.
• Experience with Enterprise Network, Server and Security Networking ICT environment
• Preferably with good knowledge in any of the following areas:
• Enterprise Network products/solution: Cisco/Alcatel Switches/routers, WLC.
• Network Security products/Solutions: Fortinet, Checkpoints and Cisco. Trendmicro (Tipping Points)
• Enterprise Server/Storage/UPS products /Solutions: IBM, HP, Dell, EMC, Sun Fire, Hitachi, Brocade, Lenovo, Cisco UCS, APC, Eaton, NetApp, Fujitsu
• Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
• Network Appliances based: Microsemi NTP Server, F5 LTM/GTM
• Familiar with operating systems such as Windows and UNIX systems.
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.